​Academic Workload System

• ​FAQ​​​
  

Wi-Fi (Eduroam)

• How do I connect to Wi-Fi?

Digital Support​

• My Digital Life
  
• ​Digital Workshops
  
• FFL Toolkit Apps​
  

Multifactor Authentication (MFA)

• What is Multifactor Authentication

• Setup your device for multi-factor authentication (Email, ​Office and Blackboard)
  

• Setup your devi​​ce for multi-factor authentication (Remote working)
  

New Device Guidance

• ​​Preparing for a new iPhone or iPad
• ​Preparing for a new Computer​​
  

Remote Working

• ​How do I access RDS on a Mac?​
• How to setup Remote Desktop Services (RDS)
• How to Setup a VPN Connection for Staff
  ​

Email

• Clear Outlook Autocomplete Entries
  

• Shared Mailbox Guidance
  

• Open a Shared Mailbox in the Office Portal​
  

• Resolving Issues With Mailbox Size
  

• Mail Forwarding Guide​​
  

• Outlook Calendar Permissions and Sharing Options​​​​

• How do I Email and use Calendars with Outlook

• How do I Email with Outlook Web Access (Stone)

• How to recreate your Outlook profile

• How do I Email with MyMail (Student Email)

• How do I setup the Outlook App (Staff Email)​​

• How do I access public folders using Stone (Staff Email)

• How to set an Out of Office using Stone (staff email)
  

• How to set an Out of Office using the Outlook App (staff email)​
  

• How to set your Email signature using Stone (staff email)
  

• How to set your Email signature using the Outlook App (staff email)
  

• How to remove auto-suggested contacts in Outlook (staff email)
  

Printing

• How to Register for MyPrint
• How do I connect my Apple MAC to MyPrint
• How do I connect to  a Staff networked printer
• How do I print single sided

• How do I set my printer as default

• How do I use MyPrint? (Video)
• How do I use MyPrint Mobile? (Video)
• How do I send jobs to Reprographics? (Video)

General Documents ​

• ​How do I recover a deleted file folder from a network drive

• How do I use SendTo​
• What should I do when I report an incident
  
• Manage Microsoft Edge Autofill Settings​