​OOH - Out of Hours Support

Additional evening and weekend IT support for Teesside University Staff and Students

If you need help outside of normal working hours you can contact the Out of Hours service desk. The service is available ...

Monday to Friday : 17:00 until 00:00

Weekends, Bank Holidays and other the Xmas period:  08:00 until 00:00

 The out of hours IT helpline will help with the following problems:

  • Login problems

  • Email problems

  • Blackboard problems

  • E-vision problems

  • Email & homespace quotas

  • Network access – static & wireless

  • Hardware & software fault reporting

  • Printing problems

  • Web application access (Athens etc)

  • Problems downloading / installing student anti-virus

By email


By phone

Call 0330 024 0153*

* local rate charge

By texting

07781 482786 - Start your text with Teesside, followed by your username and a brief message.